We only ship on Mondays! (& the occasional Tuesday after holiday) Our current shipping date is always posted in the banner at the top of our page. All orders received before Saturday, 9PM EST will be shipped the following Monday. Orders received after this time will be grouped into the next delivery date.

What carrier do you use?

You have the option to choose Canada Post or Fedex at checkout.

Do you have a shipping guarantee?

We do not offer a shipping guarantee.  Your plants will be packed by us lovingly, but any risks associated with shipping are assumed by the buyer.  PLEASE triple-check your address information & remember to include your unit number!

How will my plant(s) arrive?

Your new plants will arrive with the roots securely wrapped in damp paper towel & plastic.  They will be very snugly tucked in to avoid damage in transit- we're big fans of packing paper & packing pillows.  Barring any extreme temperatures- most plants will be just fine for over a week, if delayed. 

Do you have a physical store?

Do you offer local delivery?

At this time, we are not offering delivery.  Please book a pickup time at checkout!

Do you offer pickup?

Yes!  Pickup in Tilbury, Ontario can be booked at checkout! 

I've received my plants...now what?!

YAY!  Unpack your plants as soon as possible. Please pot in your preferred medium & immediately give water & light to your new friend(s).  These are not fresh imports, they do not require an acclimation period.

What are these sticky, brown-red ovals on my philodendron?

Those are called 'extrafloral nectaries' (read about them here)!  They do this when they're happy... it's safe to say our plants are plants are living their best lives!

I want to add a plant to my order before it ships out!

Go ahead & place another order!  I will always combine shipping for multiple orders going to the same address (in the same shipping period).  Any shipping overages will be refunded to you before your order ships out.  Grab that plant you want!!!

FAQ:

What is TC/ what does 'non TC' mean?

TC stands for tissue culture!  In recent years it has become more popular in the plant world.  In very basic terms: tissue culture is a way of growing plants in a laboratory-type setting which results in lots of very tiny baby plants. While it doesn't affect the quality of the plants, it does take a lot longer for them to mature as they are typically very young/immature when sold.

We grow all of our plants via propagation.  It's slower than TC on our end, but the plant will typically mature faster because it's not starting off from such an immature state.

Return & Refund policy:

We do not offer returns or refunds on our items.  However, if you have concerns with your order, please reach out to us & we'll do our best to help you out & provide guidance.

 Cancellation policy:

We accept unshipped order cancellations until 9pm Saturday EST.  All cancellations will be subject to a restocking fee of $5 per item.